Refund Policy

A full refund, less any credit card and/or transaction fees, will be provided upon request within 7 days of purchase. After that, no refunds will be considered except under the following circumstances:

  • If you are ill, we want you to stay home. We will refund your ticket of any costs we can recoup, and offer the remainder as credit to future productions.

  • If we cancel the event for reasons within our control (i.e. there is an unsafe condition we cannot control), we will offer a full refund. For events outside of our control, we will not refund the event. 

 

We do allow for the resale of your ticket at a value up to and including the price you paid for it. 

 

Sinking Ship Creations reserves the right to deny service to any customer. If denied service, you may request a refund within 7 days of notice of denial of service. Sinking Ship Creations will generally refund any denial of service that did not involve a Code of Conduct violation, however, this does not constitute a guarantee. 

 

While we will make every effort to provide the opportunity for an enjoyable experience, we cannot guarantee participant satisfaction. Participants 

reasonably expect to encounter personal issues with the design or staff that may be the fault of Sinking Ship Creations. Regardless of participant satisfaction, absolutely no refunds will be provided after an individual participates in the event. 

Specific events may offer alterations to this refund policy. If this is the case, it will be fully stated on the event page.

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© 2020 by Sinking Ship Creations, LLC

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Hover on the images for photo credit. Primary photography by Frank Martinez (model: Katalena Mermelstein)